Privacy Policy

Privacy Policy

CAST & CREW LLC
GLOBAL PRIVACY POLICY

Update November 16, 2023

Cast & Crew LLC, together with our subsidiaries and affiliates (“Cast & Crew”), respects your privacy and is committed to protecting the personal information that you share with us, that is provided to us in connection with our products or services or that we otherwise receive. This Global Privacy Statement describes how we collect and use your personal information.

Protecting the privacy and security of this personal information is central to Cast & Crew’s mission. This Global Privacy Statement applies to all Cast & Crew entities (other than our Backstage and international divisions, which are governed by their own privacy policies) and addresses the handling and treatment of your personal information. Even if you are not a California resident, please note that the section titled “Privacy Notice for California Residents” includes information that is applicable generally.  The Global Privacy Statement governs personal information collected by Cast & Crew for our own purposes as well as information provided to us as a data processor for our clients. It applies to information collected both online and offline.

Cast & Crew is also committed to transparency. We want individuals to understand how we collect and use personal information so they can interact with Cast & Crew with confidence. The information below covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and if you have any questions, please contact us at the contact information at the end of this Global Privacy Statement.

Privacy Notice for California Residents / Notice at Collection

This Privacy Notice for California Residents supplements the information provided in the Global Privacy Policy and applies solely to all California residents (“consumers” or “you”) as defined by the California Consumer Privacy Rights Act of 2020 (CPRA). We are adopting this Notice to comply with the CPRA and any terms defined in the CPRA have the same meaning when used in this notice.  

Information We Collect

We collect personal information when you register with us for an account, when you use certain Cast & Crew products or services, when you visit our websites, when you participate in a survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to us for any other reason. We receive personal information from or on behalf of our clients in connection with our provision of products and services, such as our payroll services. We also receive personal information from business partners, vendors and government entities.

Depending on how you interact with Cast & Crew, in the last twelve (12) months, we may have collected the following categories of information as summarized below:

  • Identifiers (for example, name, address, email address, social security number)*
  • Personal information categories listed in the California Customer Records statute (for example, name, address, phone number)
  • Protected classification characteristics under California or federal law (for example, age, gender, marital status, race or ethnicity)*
  • Commercial Information (for example, purchase history)
  • Internet or other similar network activity (for example, website history or search history)
  • Geolocation data, to the extent it can be derived from other information collected from or about you (for example, a mailing address, IP address, or work location on a timecard)
  • Professional or employment-related information (for example, compensation, benefits and tax data, union membership)*
  • Account log-in or financial account information allowing access to an account (required to set up direct deposit)*
  • Information relating to health to the extent relevant to a Workers’ Compensation claim or matter*

* Includes “sensitive personal information” as defined by the CPRA (not used or disclosed for any purpose requiring a consumer right to limit under the CPRA).

We retain personal information in each of these categories for different time periods, which can be 7 years, 10 years (for example, payroll, signatory and union/guild matters), or permanently (for example, residuals, talent/rights management, pension/health/contribution plans and workers’ compensation), depending on the nature of the services we are providing. We generally retain personal information relating to human resources and other legal matters for 7 years after the conclusion of a matter.

Personal information does not include:

  • Publicly available information.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, including:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

Use of Personal Information

We may use or disclose (to our clients, business partners, vendors, government entities, and others as required by law) the personal information we collect for one or more of the following business and commercial purposes:

  • To fulfill or meet the reason a party provided the information. For example, if you or one of our clients provide your personal information to use our payroll services, we will use that information to process your payroll in accordance with the service.
  • To create, maintain, customize, and secure your account with us.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
  • To provide, support, personalize, and develop our products and services.
  • For testing, research, analysis, and product development, including to develop and improve our product, services and our websites.
  • To respond to law enforcement requests and as required by applicable law.
  • As described to you when collecting your personal information or as otherwise set forth in the CPRA.
  • Other uses that we notify you about.

Cast & Crew will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Cast & Crew does not sell or share (as defined by the CPRA) your personal information.

Cast & Crew may disclose your personal information for a business purpose to a third party with your consent or where required in order to provide products or services to you or our clients in accordance with federal and state law. For instance, Cast & Crew will disclose personal information of individuals paid via our payroll services in the categories “Identifiers, “Personal information categories…” or “Protected classification characteristics…” listed under “Information We Collect” (for example, name, address and social security number) to our clients receiving payroll services for such individuals so that we can ensure that the individual’s payroll is processed using their correct, updated information and in accordance with federal and state law.

California Rights and Choices

The CPRA provides California residents with specific rights regarding their personal information. This section describes your CPRA rights and explains how to exercise those rights.

Access to Specific Information

You have the right to request that Cast & Crew disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting, selling or sharing that personal information.
  • The categories of third parties to whom we disclose that personal information.
  • The specific pieces of personal information we collected about you.
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Correction Requests

You have the right to request that Cast & Crew correct any inaccurate personal information about you that we maintain.

Deletion Requests

You have the right to request that Cast & Crew delete your personal information that we collected and retained.  However, due to the nature of the services that Cast & Crew provides, it is likely that we will be required to deny your deletion request due to legal and regulatory requirements and our contractual obligations with our clients.

In general, we may deny your deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

In the event that none of the above exceptions apply, we will delete your personal information from our records once we receive and confirm your verifiable consumer request for deletion.

Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by one of the following:

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will review the information that you provide for authenticity and veracity against our records in order to confirm your identity.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.  We will not discriminate or retaliate against you for exercising the rights described above.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an account, we will deliver our written response to that account. If you do not have an account, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. Where applicable, we will provide your personal information in a format is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

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Information Collection (online & offline)

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information when needed to provide a service you requested. When ordering products on our websites, you may be asked to provide credit card information. When you browse our websites, you do so anonymously, unless you have previously indicated that you wish Cast & Crew to remember your login and password. We do not automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our websites you visit and how long you spend there. We do not link your IP address to any personal information unless you have logged in to our websites. Like many other commercial websites, our websites may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Cookies and Tracking Information” below for more information.

We collect personal information when you register with us for an account, when you use certain Cast & Crew products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to us for any other reason. We receive personal information from or on behalf of our clients in connection with our provision of products and services. We also receive personal information from business partners and vendors.

Access to certain Cast & Crew web pages may require a login and a password. The use of those web pages, and the information or programs downloadable from those pages, may be governed by a written agreement between your employer (our client) and Cast & Crew. Unless you request deletion of your personal information as specified below, your personal information may be retained by Cast & Crew to verify compliance with the agreement, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.

Cast & Crew will collect and process our clients’ and their employees’ personal information in accordance with the terms of our agreements with the client (the employer) and applicable law. We will at all times maintain reasonable and appropriate security controls that are in alignment with industry related security frameworks included in Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR), as it relates to the EU or the UK, as applicable, to protect your information.

Cast & Crew will only disclose personal information to our clients (the employers) and to other entities in accordance with the terms of our agreements with our clients (the employers) and applicable law. We may disclose your personal information across our company, with our data processors, as needed to provide the services that you or our client (the employer) have requested. These entities are all contractually bound to limit use of your personal information as needed to perform the services. We will also disclose personal information when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.

Your personal information may be transferred to our company entities and data processers in the United States and elsewhere in the world. We will always protect the privacy and security of your personal information, regardless of where it is processed. Personal information transfers from the European Economic Area and other countries with data transfer restrictions will be authorized by approved model contract provisions or other appropriate means.

If you have questions about your privacy rights, please contact your employer’s human resources department. If you have questions about how Cast & Crew handles your personal information, you may contact us at the contact information at the end of this Global Privacy Statement.

Right to Opt Out

You will always have the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Global Privacy Statement unless you take affirmative action to indicate that you do not consent to receiving direct marketing or market research information.

Cookies and Tracking Technology

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of our websites use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing our websites, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of our websites if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our websites. You do not need to have cookies turned on, however, to use/navigate through many parts of our websites, except access to certain of Cast & Crew’s web pages may require a login and password.

Information Sharing and Disclosure

Your personal information may be shared across our company or with our data processors. All such entities are governed by this Global Privacy Statement or their own privacy policy, or are bound by appropriate confidentiality and data transfer agreements.

Inside Cast & Crew, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Cast & Crew entities, data processors or agents are located.

We may send your personal information to other companies or people under the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you or our client (the employer) have requested; we need to send the information to companies who work on behalf of Cast & Crew to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other business purpose); we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners (unless you have opted out of these types of communications); or to support the purposes described under “How Cast & Crew Uses Collected Information”. We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites. Cast & Crew further reserves the right to create, utilize and share with third parties anonymized data which may be derived from personal information but does not contain any personally identifying information in its amalgamated form.

Data Security

Your account information, if applicable, is password-protected for your privacy and security. Cast & Crew safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, we use industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Software Piracy

We are committed to addressing and eliminating piracy or other misuse of our software and products. As part of these efforts, we may include a security mechanism that can detect the installation or use of unauthorized or modified copies of our software and collect and transmit data about those copies. This data collection is not designed to be performed on users of properly and legally licensed software obtained from us or our authorized resellers. If you do not consent to the collection and transmission of such data (including to the United States), you must not use our software.

Access to Information

We are dedicated to providing reasonable access to your personal information retained when you register with our website and correct any inaccuracies it may contain. Registered users may access their user profile, correct and update their details, or unsubscribe at any time. Registered users who have any problem accessing their profiles, or would like to request a copy of their personal information, should contact Cast & Crew through the Contact Us link. In all cases we will treat requests to access information or change information in accordance with applicable law.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 13. We do not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Privacy Statement for Medical Records Processing

Cast & Crew is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

Cast & Crew will collect and process protected health information only as required or permitted by our services agreements and applicable law. We will at all times maintain reasonable and appropriate security controls to protect the information as required by applicable law.

If you have questions about privacy or security, please contact the HIPAA Privacy Official named in the Privacy Notice published by your healthcare provider or health insurance plan. If you have questions regarding how Cast & Crew handles your personal information, you may also contact us at the contact information at the end of this Global Privacy Statement.

GDPR Privacy Statement

Cast & Crew abides by the GDPR regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area and the United Kingdom. Cast & Crew certifies that it adheres to the GDPR as it applies to information collected and processed by Cast & Crew.

Canadian Privacy Personal Information Protection and Electronic Documents Act (PIPEDA) Privacy Statement

Cast & Crew abides by the Canadian Privacy Personal Information Protection and Electronic Documents Act (PIPEDA) regarding the collection, use, and retention of personal information collected by organizations in Canada. Cast & Crew certifies that it adheres to PIPEDA as it applies to information collected and processed by Cast & Crew.

Privacy Notice for Québec Citizens
This Privacy Notice for Québec Citizens supplements the information provided in the Global Privacy Policy and applies solely to all citizens of Québec (“you”) that fall under Québec’s Law 25.
Purposes and Means of Collecting Information and Third Persons
We collect personal information when you register with us for an account, when you use certain Cast & Crew products or services, when you visit our websites, when you participate in a survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to us for any other reason. We receive personal information from or on behalf of our clients in connection with our provision of products and services, such as our payroll services. We also receive personal information from business partners, vendors and government entities.
We may use or disclose (to our clients, business partners, vendors, government entities, and others as required by law) the personal information we collect for one or more of the following business and commercial purposes:
  • To fulfill or meet the reason a party provided the information. For example, if you or one of our clients provide your personal information to use our payroll services, we will use that information to process your payroll in accordance with the service.
  • To create, maintain, customize, and secure your account with us.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
  • To provide, support, personalize, and develop our products and services.
  • For testing, research, analysis, and product development, including to develop and improve our product, services and our websites.
  • To respond to law enforcement requests and as required by applicable law.
  • As described to you when collecting your personal information.
  • Other uses that we notify you about.
Cast & Crew will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Cast & Crew does not sell your personal information.
Cast & Crew may disclose your personal information for a business purpose to a third party with your consent or where required in order to provide products or services to you or our clients in accordance with federal and provincial law. For instance, Cast & Crew will disclose personal information of individuals paid via our payroll services (for example, name, address and social security number) to our clients receiving payroll services for such individuals so that we can ensure that the individual’s payroll is processed using their correct, updated information and in accordance with federal and provincial law.
Rights of Access and Rectification
You have the right to request that Cast & Crew disclose certain information to you about our collection and use of your personal information, and that Cast & Crew correct any inaccurate personal information about you that we maintain. You also have the right to withdraw consent for Cast & Crew to communicate or use your personal information that we collected and retained.  However, due to the nature of the services that Cast & Crew provides, it is likely that we will not be able to accept such withdrawal due to legal and regulatory requirements and our contractual obligations with our clients.
To exercise the rights described above, please submit a request to us by one of the following:
  • Call us at 888-570-6180
  • Email us at privacy@castandcrew.com, or
  • Submit a request through your account
Only you may make a request related to your personal information. You may also make a request on behalf of your minor child. The request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We will review the information that you provide for authenticity and veracity against our records in order to confirm your identity. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a request does not require you to create an account with us.  We will not discriminate or retaliate against you for exercising the rights described above. We will only use personal information provided in a request to verify the requestor’s identity or authority to make the request.
Communication Outside Québec
Cast & Crew has offices, clients, business partners and vendors in Canada (including outside of Québec), the United States, and elsewhere. Your information may be transferred to, processed, and/or maintained in any such locations.
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Avis de confidentialité pour les citoyens québécois
Le présent avis de confidentialité pour les citoyens québécois complète les informations fournies dans la politique globale de confidentialité et s’applique uniquement à tous les citoyens du Québec (« vous ») qui relèvent de la loi 25 du Québec.
Finalités et moyens de la collecte d’informations et tiers
Nous recueillons des informations personnelles lorsque vous vous inscrivez pour ouvrir un compte, lorsque vous utilisez certains produits ou services Cast & Crew, lorsque vous visitez nos sites web, lorsque vous participez à une enquête, lorsque vous demandez à figurer dans une liste d’adresses électroniques ou d’autres listes de diffusion, ou lorsque vous nous soumettez vos informations personnelles pour quelque autre raison que ce soit. Nous recevons des informations personnelles de nos clients ou en leur nom dans le cadre de la fourniture de produits et de services, tels que nos services de paie. Nous recevons également des informations personnelles de la part de partenaires commerciaux, de vendeurs et d’entités gouvernementales.
Nous pouvons utiliser ou divulguer (à nos clients, partenaires commerciaux, vendeurs, entités gouvernementales et autres, conformément à la loi) les informations personnelles que nous recueillons à une ou plusieurs des fins professionnelles et commerciales suivantes :
  • pour répondre à la raison pour laquelle une partie a fourni les informations : par exemple, si vous ou l’un de nos clients fournissez vos informations personnelles pour utiliser nos services de paie, nous utiliserons ces informations pour traiter votre paie conformément au service ;
  • pour créer, maintenir, personnaliser et sécuriser votre compte chez nous ;
  • pour vous fournir une assistance et répondre à vos demandes, y compris pour enquêter sur vos préoccupations et y répondre, ainsi que pour contrôler et améliorer nos réponses ;
  • contribuer à maintenir la sûreté, la sécurité et l’intégrité de nos sites web, de nos produits et services, de nos bases de données et autres actifs technologiques, ainsi que de nos activités ;
  • fournir, soutenir, personnaliser et développer nos produits et services ;
  • à des fins de test, de recherche, d’analyse et de développement de produits, notamment pour développer et améliorer nos produits, nos services et nos sites web ;
  • pour répondre aux demandes des autorités chargées de l’application de la loi et comme l’exige la législation en vigueur ;
  • comme indiqué lors de la collecte de vos informations personnelles ;
  • autres utilisations dont nous vous informerons.
Cast & Crew ne collectera pas d’autres catégories d’informations personnelles et n’utilisera pas les informations personnelles collectées à des fins matériellement différentes, non liées ou incompatibles sans vous en avertir. Cast & Crew ne vend pas vos informations personnelles.
Cast & Crew peut divulguer vos informations personnelles à des fins commerciales à un tiers avec votre consentement ou lorsque cela est nécessaire pour vous fournir des produits ou des services, à vous ou à nos clients, conformément à la législation fédérale et provinciale. Par exemple, Cast & Crew divulguera les informations personnelles des personnes payées par l’intermédiaire de nos services de paie (par exemple, le nom, l’adresse et le numéro de sécurité sociale) à nos clients qui reçoivent des services de paie pour ces personnes afin que nous puissions nous assurer que la paie de la personne est traitée en utilisant leurs informations correctes et mises à jour et conformément à la législation fédérale et provinciale.
Droits d’accès et de rectification
Vous avez le droit de demander à Cast & Crew de vous communiquer certaines informations concernant la collecte et l’utilisation de vos données personnelles, et de corriger toute donnée personnelle inexacte vous concernant que nous conservons. Vous avez également le droit de retirer votre consentement à la communication ou à l’utilisation par Cast & Crew des informations personnelles que nous avons collectées et conservées. Toutefois, compte tenu de la nature des services fournis par Cast & Crew, il est probable que nous ne pourrons pas accepter un tel retrait en raison des exigences légales et réglementaires et de nos obligations contractuelles avec nos clients.
Pour exercer les droits décrits ci-dessus, veuillez nous adresser une demande par l’un des moyens suivants :
  • Appelez-nous au 888-570-6180
  • Envoyez-nous un courriel à privacy@castandcrew.com, ou
  • Soumettre une demande par l’intermédiaire de votre compte
Vous seul pouvez faire une demande relative à vos données personnelles. Vous pouvez également faire une demande au nom de votre enfant mineur. La demande doit
  • fournir des informations suffisantes pour nous permettre de vérifier raisonnablement que vous êtes la personne au sujet de laquelle nous avons recueilli des informations personnelles ou un représentant autorisé ;
  • décrire votre demande avec suffisamment de détails pour nous permettre de la comprendre, de l’évaluer et d’y répondre.
Nous vérifierons l’authenticité et la véracité des informations que vous nous fournissez en les comparant à nos dossiers afin de confirmer votre identité. Nous ne pouvons pas répondre à votre demande ou vous fournir des informations personnelles si nous ne pouvons pas vérifier votre identité ou votre autorité pour faire la demande et confirmer que les informations personnelles vous concernent.
Le dépôt d’une demande ne nécessite pas la création d’un compte chez nous. Nous n’exercerons aucune discrimination ni représailles à votre encontre pour avoir exercé les droits décrits ci-dessus. Nous n’utiliserons les informations personnelles fournies dans une demande que pour vérifier l’identité du demandeur ou son autorité à formuler la demande.
Communication hors Québec
Cast & Crew a des bureaux, des clients, des partenaires commerciaux et des fournisseurs au Canada (y compris en dehors du Québec), aux États-Unis et ailleurs. Vos informations peuvent être transférées, traitées et/ou conservées dans ces lieux.

Social Security Number Protection Statement

Cast & Crew collects Social Security numbers and other sensitive personal information in the ordinary course of its business. We have implemented reasonable technical, physical and administrative safeguards to help protect the Social Security numbers and other sensitive personal information from unlawful use and unauthorized disclosure. All Cast & Crew business partners, suppliers and contractors are required to implement similar safeguards, both online and offline.

Access to Social Security numbers is limited to those employees and contractors who have a need to access the information to perform tasks for Cast & Crew. Social Security numbers are only disclosed to third parties in accordance with Cast & Crew’s established privacy policies. We will only disclose Social Security numbers to those service providers, auditors, advisors, and/or successors-in-interest who are legally or contractually obligated to protect them or as required or permitted by law.

California Privacy Rights

California Civil Code Section 1798 allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. Cast & Crew does not share any California consumer personal information with third parties for marketing purposes without consent.

California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us by writing to: Legal Department, Cast & Crew LLC, 2300 Empire Avenue, 5thFloor, Burbank, CA 91504.

How Cast & Crew Uses Collected Information

Cast & Crew uses information for several general purposes: to fulfill requests for certain products and services, to comply with legal and regulatory obligations, to provide services, including the display of content, to audit, research and conduct analysis in order to maintain, protect and improve our services, to ensure the technical functioning of our network, to protect the rights or property of Cast & Crew and our users, to develop new services, to personalize your experience on our websites and to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners. When you register with us for an account, we may verify your name, address, phone number, and other account details with information held about you by third parties, including but not limited to wireless operators. By registering with us for an account, you authorize your wireless operator (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to disclose to Cast & Crew and our third-party service providers your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the business relationship. Subject to any applicable opt-in and opt-out requirements, Cast & Crew may also use your information to send, or to have business partners send, direct marketing information or conduct market research.

Our Commitment to Your Privacy
To make sure personal information is secure, Cast & Crew communicates its privacy and security guidelines to its employees and strictly enforces privacy safeguards within our company.

Changes to This Global Privacy Statement
Cast & Crew may amend this Global Privacy Statement from time to time to assure its consistency and adherence to applicable law. We will post any revised Global Privacy Statement on this site. You may raise any concerns regarding this Global Privacy Statement and our privacy practices using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordance with applicable law.

Contact
If you would like to make an opt-out or opt-in request, or have questions, concerns or complaints about this Global Privacy Statement, please feel free to contact us any time through this website, at privacy@castandcrew.com, or at:

Legal Department
Cast & Crew LLC
2300 Empire Avenue
Burbank, CA 91504

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